Privacy Notice

Last updated: 10 October 2026

This notice explains how KL-UK (“KL-UK”, “we”, “us”) handles personal information collected through this website, kl-tec.co.uk. We are committed to handling your information lawfully and fairly in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

For the purposes of data protection law, KL-UK is the controller of personal information collected through this website. You can contact us about privacy matters at tech.kluk@gmail.com or on +44 7473 392118.

Information we collect

We collect only the information you choose to give us:

  • Contact form: your name and email address (required), and optionally your company, telephone number, the service and support type you are interested in, and the content of your message.
  • Email, telephone and WhatsApp: the information you include when you contact us directly.
  • Technical information: our hosting provider processes limited technical data, such as IP addresses, to deliver the website securely and protect it against abuse. If spam protection is enabled on the contact form, it may also process technical signals from your browser for that purpose.

We do not use advertising or analytics tracking on this website.

How we use your information

  • To respond to your enquiry and discuss your requirements — lawful basis: our legitimate interests in responding to enquiries, or steps taken at your request before entering into a contract.
  • To provide services you engage us for — lawful basis: performance of a contract.
  • To keep the website secure and prevent spam — lawful basis: our legitimate interests in operating a secure website.
  • To comply with legal obligations, such as keeping business records.

We do not sell your information and we do not use it for marketing unless you have agreed to this.

Who we share it with

We use trusted service providers to operate this website and deliver your enquiry to us, including our website hosting and security provider, our transactional email provider and our email service. These providers process information on our behalf and only for these purposes. Some of them may process data outside the UK; where this happens, appropriate safeguards required by UK data protection law are relied upon.

If you contact us through WhatsApp, your messages are also processed by WhatsApp in accordance with its own privacy policy.

How long we keep it

We keep enquiry information for as long as needed to respond and follow up — normally no longer than 24 months after our last contact, unless the enquiry leads to a business relationship, in which case relevant information is kept in line with our contractual and legal record-keeping obligations.

Your rights

You have rights to access, correct and request deletion of your personal information, to object to or restrict certain processing, and to data portability where applicable. To exercise any of these rights, contact us using the details above.

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

See our Cookie Notice for information about cookies and similar technologies.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed.